Consumer Privacy Notice
Concerns?
We are more than happy to answer any questions or concerns you have. Please contact us here.
What Does Weststar Mortgage Corporation Do With Your Personal Information?
Why we share your information
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What we collect and share
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security Number and Credit History
- Income and Employment Information
- Assets and Credit Scores
When you are no longer our customer, we continue to share your information as described in this notice.
How we share your information
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Weststar Mortgage Corporation chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
| Do we share? | Can you limit this sharing? | |
| For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes - to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | We don't share |
| For our affiliates' everyday business purposes - information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes - information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For our non-affiliates to market to you | No | We don't share |
| To limit our sharing |
Please note: : If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
| To limit direct marketing |
Please note: A Do Not Call election is effective for five years, or while you are an active customer, if longer than five years. The Do Not Mail election is effective for three years. You may continue to receive marketing information in regular loan mailings and statements, when you visit us online, or access our mobile and web applications. You may also be contacted regarding customer service issues and your loan account. |
| Questions | If you have questions about this notice, please call 1-800-640-0635 or email us at custserv@westloan.com. |
How does Weststar Mortgage Corporation protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
Our control policies authorize access to customer information by individuals who need access to the information to do their work.
How does Weststar Mortgage Corporation collect my personal information?
We collect your personal information, for example, when you:
- Apply for a loan or Provide your mortgage information
- Give us your income information or Provide employment information
- Provide account information
We also collect your personal information from others, such as credit bureaus or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates' everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies with a Weststar Mortgage name, and financial companies such as Weststar Loan Servicing and Goldwater Bank, N.A.
Non-affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Weststar Mortgage Corporation does not share with non-affiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Weststar Mortgage Corporation doesn't jointly market.
We take our responsibility to protect your right to privacy and confidentiality seriously. We maintain physical, electronic, and procedural policy safeguards that comply with state and federal standards.
Other Important Information
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Do Not Call Policy: This Consumer Privacy Notice constitutes Weststar Mortgage Corporation’s Do Not Call Policy under the Telephone Consumer Protection Act for all consumers. Weststar Mortgage Corporation maintains an internal Do Not Call preference list. Do Not Call requests will be honored within 30 days and will be effective for at least five years from the date of the request. No telemarketing calls will be made to residential or cellular phone numbers that appear on the Weststar Mortgage Corporation Do Not Call list. |
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State Law: State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California Residents: California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact us to submit your request in writing to custserv@westloan.com. If you are under 18 years of age, reside in California, and have a registered account with Digital Properties, you have the right to request removal of unwanted data that you publicly post on Digital Properties. To request removal of such data, please contact us using the contact information provided in the “Contact Us” section below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on Digital Properties, but please be aware that the data may not be completely or comprehensively removed from our systems. Colorado, Connecticut, Virginia, and Utah Residents: Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Nevada Residents: We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the section entitled “To limit direct marketing” above. For more information regarding our telemarketing practices, call us at 1-800-640-0635 or email us at custserv@westloan.com. If you would like more information regarding Nevada law, contact: Bureau of Consumer Protection, Office of Nevada Attorney General, 1-888-434-9989, aginquiries@ag.nv.gov. Nevada also provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by calling us at 1-800-640-0635 or email us at custserv@westloan.com. |
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Digital Privacy Policy: For more information on how Weststar Mortgage Corporation collects, uses, and shares information (including information not covered by this Consumer Privacy Notice), please see our Digital Privacy Policy at www.westloan.com/DigitalPrivacy. |