Products & Service Levels


Clients close, fund, and submit their loans for purchase to Weststar.

Delegated Exemption

Correspondent Delegated Exemption is a service level that is granted to our best customers who demonstrate proficiency in assessing the risk on our product lines and capital capacity to manage the outcomes of their own risk assessments. We understand that even with this proficiency there are occasions when our clients would prefer to defer that risk assessment (and its resulting liability) on portions of files they intend to deliver to us. To accommodate the occasional need to preview those portions of certain loans we have added an option to our Delegated Review tier: Delegation Exemption(s). Each requested exemption will carry an additional fee of $125 and be limited to a maximum of two exemptions per file. Delegation Exemptions will modify Seller representation and warrant liability specific to that portion of the file which has been fully reviewed, conditioned and approved prior to closing by Weststar.

What are the benefits of a Delegation Exemption? The exemption has been put in place to provide our clients with an enhanced comfort level that there will be no issues at the time of purchase resulting from a particular portion of the file. Additionally, a granted exemption allows our clients on an as needed basis to defer to our product and risk expertise while keeping costs low and mitigating Seller liability to the transaction. We believe that this combination provides excellent flexibility and a needed efficiency to the loan review and approval process for our valued customers.

Delegation Exemptions should be requested at file image submission with the Delegated Exemption Request and are intended to be reviewed prior to loan closing. (See Delegated Exemption Request)

Exemptions are available for:

  • Credit
  • Income
  • Collateral
  • Assets

Delegated Review

Our Delegated Review service level provides correspondents the option, on a single loan basis, to submit an entire loan package for pre-closing review. This service level should be utilized when a single loan file requires more than the two exemptions available through Delegated Exemption.

While WMC does not currently engage in Principal/Authorized Agent relationships, this does provide correspondents with the option of having a file (in its entirety) reviewed by WMC prior to close to ensure salability.

  • Correspondent processes and underwrites the files.
  • WMC will review the file prior to closing. The review is conducted by an underwriter. The WMC underwriter will provide a second underwrite.
  • The loan closes in the correspondent’s name.
  • Correspondent insures the loan.
  • Available to all correspondents.

Lock Policy & Procedure

Lock Desk Hours

Pricing is available from 7:00 am to 6:00 pm Central Time. Rate lock requests are not instantaneous. Our lock desk will review your rate lock request and either accept or reject your request. Upon acceptance you will be able to retrieve your rate lock confirmation via the Pipeline Status function within WeststarConnect. Lock confirmations will be available via WeststarConnect within 24 hours of lock request. Email:

Commitment Expiration

Commitment expiration is established at the time of commitment. If the commitment expiration date falls on a non-business day (Saturday, Sunday, or Holiday) where WMC is closed for business, the commitment expires on the following business day.

Certain changes to a committed (locked) loan may result in a change in price. It is the Correspondent’s responsibility to notify the WMC pricing department of any changes to the original lock confirmation.

At time of delivery, if changes to the locked loan are discovered, WMC will revise the pricing.

Additionally, if WMC subsequently discovers that changes to the original commitment occurred in the purchased loan, WMC will invoice the Correspondent for the pricing differential.

Closing & Delivery

The seller must submit all original Final Documents to the WMC Funding Department within 90 days of purchase:

  • Recorded Mortgage/Deed of Trust
  • Recorded Interim Assignment (if applicable)
  • Title Policy with Alta 7 (T-19 if manufactured home transaction)
  • Recorded Power of Attorney (if applicable)
  • Mortgage Insurance Certificate
  • Loan Guaranty Certificate

Original Final Documents should be submitted to:

Weststar Mortgage Corporation
Funding Dept. (Final Docs)
2155 Louisiana Blvd NE Ste 8000
Albuquerque, NM 87110

Delivery: For each purchased Mortgage Loan, Seller/Correspondent must submit a complete Closed Loan Package. Also, the recorded Mortgage and Assignment, along with the other final documents not immediately available at the Closing Date shall be delivered to WMC within 90 days of the Closing Date.

Homeowner's Insurance Mortgagee Clause

Weststar Mortgage Corporation
Its successors and/or assigns, as their interest may appear
2155 Louisiana Blvd., NE Ste. 8000
Albuquerque, NM 87110

Note Endorsement

Pay to the order of
Without recourse
Weststar Mortgage Corporation
By: ______________________________
Representative and Title

Lender IDs

MERS ID: 1002292
FHA ID: 7638200000
VA ID: 9550910000
FNMA ID: 255520008

Correspondent Contacts

Correspondent Lending Sales

Account Executive

John Combs
(281) 467-2604

Inside Sales Support

Sylvia Salazar
(505) 872-7615

Correspondent Lending Underwriting

Underwriting Team Lead

Kim Pieart
(505) 872-7629


Tori Nguyen
(800) 640-0635 ext. 3231

Correspondent Lending Purchasing & Compliance

Pre-Audit Specialist

Denny Aiken
(505) 872-7631

New Home Interim Construction

Stephanie Salter
(817) 400-7390

New Home Interim Construction

Martha Birge
(505) 872-7606

Lock Desk

Lock Desk


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